Performance management system (PMS) is the holistic, integrated and systematic process of continually managing, improving, appraising and rewarding employee performance in order to achieve organizational objectives. It is a strategic tool to plan goals, communicate expectations, measure and reward the individual’s performance and behaviour in line with their organization’s strategy. The PMS accomplishes a number of important objectives such as motivating performance, helping individuals develop their skills, building a performance culture, determining who should be promoted, managing poor performers, and helping implement business strategies. An organization with a complete PMS cultivates a high performance-based and talent development culture with shared expectations amongst the organization and its people. This program presents the “nuts & bolts” of how performance systems work, how they can be managed and what can be done about under-performers.