Understanding The Performance Management System

The “nuts & bolts” of how performance systems work

Performance management system (PMS) is the holistic, integrated and systematic process of continually managing, improving, appraising and rewarding employee performance in order to achieve organizational objectives. It is a strategic tool to plan goals, communicate expectations, measure and reward the individual’s performance and behaviour in line with their organization’s strategy. The PMS accomplishes a number of important objectives such as motivating performance, helping individuals develop their skills, building a performance culture, determining who should be promoted, managing poor performers, and helping implement business strategies. An organization with a complete PMS cultivates a high performance-based and talent development culture with shared expectations amongst the organization and its people. This program presents the “nuts & bolts” of how performance systems work, how they can be managed and what can be done about under-performers.

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