Managing and Measuring Customer Experience (Service Leadership)

Stand out from the crowd by being different.

This workshop cum project-based program will equip participants with the knowledge, tools and strategies of managing customer service to create ‘service differentiation’ to gain a competitive advantage in the marketplace. Here, we will assist managers to formulate, implement and ‘brand’ what they want their customers to experience and feel at every moment of truth point.

スーパーコピー財布 スーパーコピー時計 スーパーコピーブランド cheap valentino cheap air jordans