Mastering Problem-Solving and Decision Making Strategies

Develop the skills needed to resolve any arising problems and make vital decisions when required.

One of the main reasons why supervisors fail is their inability to solve problems fast and make the right decision! The contributing factor for this is also a lack of structured knowledge or know-how because solving problems and making the right decision requires clinical and precision skill and structure. If you want to lead effectively, you need to be able to make good decisions. In this workshop, supervisors will be equipped with the tools, and a step-by-step process for effective decision-making and problem-solving. Various practical team decision-making tools will be incorporated to achieve “buy-in” of the decisions made such as Delphi Techniques, Brainstorming / Filtering, Fishbone and others.


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